In this decisive decade, UBCO is unlocking off-road adventure for more people than ever before – and we are on the cusp of the ride of our lives! Our expanding intelligent electric adventure vehicle (EAV) platform is increasingly being used by a diverse audience anyone from campers, surfers and trail blazers to food delivery providers, urban commuters, and last-minute shoppers. Originating and headquartered in New Zealand, UBCO now has key locations in the US, Taiwan, UK, and New Zealand, and is embarking on a major step change in growth.
The core values at UBCO reflect our beliefs, fundamental driving forces, and priorities. We follow and live by Unlock, Build, Connect and Own.
UNLOCK your potential
As a valued member of our Global Customer Experience team, the role of the Customer Support Agent will be responsible for supporting our online customers and dealer network.
You’ll work alongside a fun team of individuals who work together to provide our rider community with outstanding customer support experience by providing information and solutions to product and service inquiries and issues.
In this role, you’ll provide providing fast, accurate and personalized communication to UBCO riders through email and phone. You’ll solve customer issues by developing technical expertise in relevant product areas and troubleshooting a diverse range of customer issues.
This is a great position for individuals who have an interest in electric vehicles and outdoor adventures and would like to be a part of an exciting growth company.
OWN Customer Service
BUILD on your experience
To be successful in this role you likely have:
It would be nice if you have
CONNECT to the ride of your life
Excellent Compensation and Benefit Package Included with a steep discount to buy UBCO's
UBCO is committed to an environment of mutual respect and inclusion, representative of all backgrounds and abilities. We celebrate the differences of our teammates and are a proud ally in our diversity goal as an equal opportunity employer. All employment decisions at UBCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex, or gender identity. If you need assistance or accommodation due to a disability, please contact our local office.
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